GET FREE SHIPPING ON ORDERS OVER $50.00

Shipping Information

Where is my order dispatched from?

All orders are dispatched from New Zealand. Primarily, orders are sent from our central warehouse in Matamata. However, under certain circumstances, if stock isn’t available in our warehouse, your order might be dispatched from one of our retail outlets.

How long does delivery take?

Estimated Delivery Time for New Zealand:

Non-rural Areas: 1-2 business days

Rural Areas: 2-4 business days

Although we strive for overnight delivery for all parcels, this timeframe is targeted, not guaranteed.

 

Do you deliver internationally?

Currently, we don’t provide this service.

Is every parcel tracked?

Yes. All dispatched parcels are tracked. For your security, avoid sharing your tracking number. We aren’t responsible for any unauthorized alterations to your parcel.

 

Which courier service do you use for delivery?

We utilize NZPost for all deliveries within New Zealand and DHL for all deliveries to Australia.

Do you provide Saturday or Same Day delivery?

At this moment, these services are not available.

Why might you dispatch from your retail outlets?

To ensure our customers have access to our complete product range, we may choose to send your order from one of our retail outlets if the warehouse is out of stock. For more information, please visit our FAQ.

Is ID verification necessary to receive my parcel?

Since our parcels bear an Age Restricted label, NZPost drivers may require age verification upon delivery. If you are picking up your parcel from the depot, remember to carry your ID.”

Please ensure that the changes meet your requirements and adjust as necessary.

Are you over 18 years of age?

This website contains products intended for existing tobacco and nicotine users aged 18 years or older. These products may contain nicotine, a highly addictive substance. Juicy Vape strictly opposes underage vaping. Please click 'Enter' only if you are 18 years or older.
Compare0
              purchased
              verified

              Terms & Conditions

              By making a purchase, you confirm that you are at least 18 years old and meet the legal vaping age requirements.